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Real-time response call centers
Critical-response call centers for physical security, emergency escalation, and safety coordination — staffed 24/7 by trained specialists you can trust.
24/7 safety & security call response
We deliver immediate, accurate, and human-first response for critical situations — without IVRs, delays, or missteps.
99% SLAs
99% of calls answered in <30 seconds. Real people pick up, every time. No bots. No scripts. Just calm, capable action from the first ring.
Ready to Act
Rapid reaction to alarm triggers, intrusions, hazardous incidents, or lone-worker alerts. Fast triage. Smart escalation. No wasted time.
Your Protocols
We follow your workflows to the letter, acting as an extension of your internal team, fully trained on your tools, checklists, and escalation maps.
Month to Month Pricing
Transparent, monthly billing with no surprises. Scale up or down anytime to match risk levels and coverage needs.
Flexible & Scalable
We’re built to respond to high-volume moments from natural disasters to unexpected crises — without compromising service quality.
Fully Managed
We handle recruitment, training, and daily management — so you don’t have to. QA, reporting and full visibility included.
For every security & safety support scenario
With 10+ years of experience serving 250+ clients worldwide, Alertium is the trusted choice for fast and effective call center solutions.
Alarm Response | Live, immediate action for triggered alarms — no delays, no second-guessing.
Lone Worker Safety | Regular check-ins, fall alerts, and emergency assistance for at-risk individuals.
Emergency Coordination | Centralized communication during evacuations, lockdowns, or fire events.
Access Control Support | 24/7 remote validation and security gate clearance across sites.
Custom Protocols | Unique workflows, integrations, and multi-step verification to match your needs.
Let's get started
We’re excited to hear from you! Reach out to us and let’s take your business to the next level with Alertium.