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Rapid response tech call centers
Everything from troubleshooting network issues and software setups, to incident response and management — always with the calm, capable approach you expect from Alertium.
Mission-critical tech support
Fast and effective phone support on simple month to month plans.
99% Availability, 24/7 SLAs
99% of your calls answered within 30 seconds — every single time. No automated systems, no IVRs. Just real humans who jump into action.
Ready for Anything
From resolving simple helpdesk enquiries to responding to major incidents and system-wide emergencies — Alertium teams do it all.
Aligned to You
Fully trained teams who learn your brand’s voice and workflows, acting as a seamless extension of your in-house IT.
Month to Month Pricing
Month-to-month billing with zero hidden fees or long-term contracts. Just predictable costs and easy scaling.
Flexible & Scalable
Ramp up or down on demand, adapting to cover traffic surges, product launches, and everything in between.
Fully Managed
We handle recruitment, training, and daily oversight. You stay focused on innovation while we keep your customers supported.
For every tech support scenario
With 10+ years of experience serving 250+ clients worldwide, Alertium is the trusted choice for fast and effective call center solutions.
Application & Software Crashes | Live support for SaaS outages, service interruptions, and system failures.
Downtime & Outages | Immediate response for disruptions, outages, and service failures.
Cybersecurity Incidents | 24/7 alerts and rapid escalation for security breaches, DDoS attacks, and data leaks.
Infrastructure Failures | Coordination for system failures, facility issues, and emergency maintenance.
Custom Solutions | Specialized workflows, integrations, and escalations to meet unique requirements.
Let's get started
We’re excited to hear from you! Reach out to us and let’s take your business to the next level with Alertium.